GLOBAL VOICE INFRASTRUCTURE

The voice network
behind modern
communications.

Connect carriers, applications and communications platforms to voice termination, origination, SIP connectivity and global numbering.

Talk to a Carrier Specialist Explore the Network

Developer resources

GLOBAL ROUTING NETWORK

QUALITY VIEW SAMPLE

61.8% ASR1.2sec PDD

SIP ROUTE EXAMPLE

INVITE
100 TRYING
180 RINGING
200 OK

Representative routing locationsIllustrative voice paths

Conceptual routing illustration, not verified VirPhone POPs or service availability. All metrics and signaling are samples.

VOICE TERMINATIONORIGINATION & NUMBERSSIP INTERCONNECTCARRIER ROUTING

ONE VOICE NETWORK

Every way to connect.

Voice termination

Connect outbound calls to destination networks.

Explore service

Voice origination

Bring incoming calls to your infrastructure.

Explore service

Global DIDs

Connect numbering to assignment and routing.

Explore service

SIP interconnect

Define the boundary between voice networks.

Explore service

Conceptual service illustrations. Markets and capabilities are confirmed for your service.

RELIABILITY / BUILT INTO THE SERVICE DISCUSSION

Know what your voice service depends on.

Switching, reach, interconnection and operations belong in the same conversation. Define each layer before you put traffic on it.

Class 4 switching

Understand the ingress, routing policy and egress relationship behind your traffic.

Explore the switching layer ↗

Scale & reach

Match destination requirements to busy-hour demand, concurrency and planned growth.

Review network requirements ↗

Carrier connections

Define the network handoff, technical profile and acceptance criteria for your service.

Plan the interconnect ↗

Operational visibility

Connect call records, quality indicators and incident evidence to the same call path.

Understand monitoring ↗

Availability commitments, continuity arrangements and capacity are confirmed in the applicable service agreement.

COVERAGE

Global requirements.
Destination-level answers.

Coverage is a service question. Tell us where you need to terminate calls, receive traffic or provision numbers.

Review termination, origination, local numbers and toll-free independently. Availability, documentation and permitted use depend on the market.

Explore coverage requirements

ROUTING

Every call follows a policy.

CALL JOURNEY / SIGNALING TO MEDIAILLUSTRATIVE · NOT LIVE

01Customer SBCCall initiationINVITE
02VirPhone EdgeIngress validation100 TRYING
03Routing EngineRoute selection180 RINGING
04Carrier RouteCall established200 OK
05Destination PSTNTwo-way mediaRTP

RTP / TWO-WAY MEDIA

Illustrative successful call. SIP responses return toward the caller; RTP uses the negotiated media path. The sequence is not a live packet trace.

Explore voice routing

TRAFFIC INTELLIGENCE

Visibility from INVITE to BYE.

Understand the calls behind the aggregate.

Review response codes, destination mix and call records together. Use consistent definitions from testing through reconciliation.

Explore CDR analytics

TRAFFIC INTELLIGENCE / SAMPLE DATAILLUSTRATIVE · NOT LIVE

ASR61.8%

ACD04:36

PDD1.2 sec

NER97.2%

CPS217

Concurrent calls486

00:00HOURLY CALL ATTEMPTS · SAMPLE23:00

Destination	Attempts	ASR	ACD	Cost	Status
Demo group A	8,240	62.1%	04:42	$48.20	Normal
Demo group B	5,180	61.3%	04:28	$36.10	Review

Example data only. Definitions and reporting scope should be agreed for the service.

CARRIER PLATFORM

See the operating layer behind the calls.

Explore illustrative views of numbering, routing, traffic and account operations.

VIRPHONE / PLATFORM PREVIEWSAMPLE INTERFACE · NOT YOUR ACCOUNT

DID management

Inventory, assignment and inbound routing.

Number / market	Type	Assigned route	State
+1 212 555 0104	Local	Demo trunk A	Assigned
+1 305 555 0112	Local	Demo trunk B	Assigned
+44 · masked example	Geographic	Unassigned	Review
+49 · masked example	Geographic	Demo trunk C	Assigned

Traffic overview

Read outcomes alongside the traffic profile.

ASR61.8%

ACD04:36

PDD1.2 sec

CPS217

Active486

00:00HOURLY CALL ATTEMPTS · SAMPLE23:00

Destination	Attempts	ASR	ACD	Cost	Status
Demo group A	8,240	62.1%	04:42	$48.20	Normal
Demo group B	5,180	61.3%	04:28	$36.10	Review

Carrier routing

A sample policy view, not an active configuration.

Priority	Route group	Policy	CPS limit	State
01	Demo primary	Quality preference	250	Enabled
02	Demo alternate	Fallback path	150	Standby
03	Demo restricted	Destination review	—	Restricted

Eligible routes → Policy evaluation → Selected egress

Call detail records

Example call references and reporting fields.

Call reference	Direction	Duration	Outcome	Trunk
DEMO-004812	Outbound	04:36	Answered	Demo trunk A
DEMO-004813	Inbound	02:18	Answered	Demo trunk B
DEMO-004814	Outbound	00:00	Not answered	Demo trunk A

Sample records omit personal calling data. Actual fields and retention depend on the agreed reporting scope.

Rate management

Illustrative commercial data for comparison only.

Rate deck	Effective	Billing increment	Currency	State
Demo deck A	Example period	60 / 60 sec	USD	Sample
Demo deck B	Example period	30 / 6 sec	USD	Sample
Demo deck C	Example period	60 / 1 sec	USD	Sample

Not a quote or published rate deck. Confirm destination rates, increments and effective dates with sales.

SIP trunk overview

A visual inventory of connection boundaries.

Trunk	Direction	CPS	Concurrent limit	State
Demo trunk A	Bidirectional	250	500	Configured
Demo trunk B	Inbound	100	300	Configured
Demo trunk C	Outbound	50	100	Review

Signaling, media and authentication are agreed for each service.

Billing overview

Illustrative usage and invoice presentation.

Example invoice$1,284.60Sample billing period · USD

Voice usage: $984.60
Number services: $240.00
Other services: $60.00

Document	Period	Amount	State
DEMO-INV-001	Example month	$1,284.60	Sample

Illustrative amounts only. Not an account balance, invoice or offer.

Number selection

A sample workflow for selecting numbering requirements.

MarketUnited States

Number typeLocal

Area code212

Illustrative result	Type	Next step
+1 212 555 0104	Local	Check availability
+1 212 555 0116	Local	Review requirements

Reserved example numbers, not purchasable inventory. This demonstration does not place orders.

Illustrative interface concept with sample data. Actual portal features, permissions and workflows are confirmed for your account.

Go to Customer Login

NUMBER OPERATIONS / SAMPLE VIEWILLUSTRATIVE · NOT LIVE

Numbers, connected to a destination.Inventory → Assignment → SIP delivery

Number / market	Type	Assigned route	State
+1 212 555 0104	Local	Demo trunk A	Assigned
+1 305 555 0112	Local	Demo trunk B	Assigned
+44 · masked example	Geographic	Unassigned	Review
+49 · masked example	Geographic	Demo trunk C	Assigned

Number Routing policy Your SIP trunk

Demonstration inventory. No number availability, market coverage or live account state is implied.

GLOBAL NUMBERS

From a number
to a connection.

Bring inventory, assignment and inbound routing into one service discussion.

Confirm the market, number type, documentation and receiving SIP destination before planning the rollout.

Explore global numbers

DEVELOPERS

Connect the network
to your application.

Start with the integration contract.

Confirm authentication, available operations, event delivery and permissions with the technical team. Build against the documentation supplied for your account.

View developer resources

integration-workflow.txt

# Workflow sketch · not an API contract
application
  ├─ authenticate with approved credentials
  ├─ submit a supported operation
  ├─ inspect the documented response
  └─ reconcile the resulting state

# Use account-specific documentation
result → application workflow

YOUR APPLICATION VIRPHONE

Number workflows Reporting Access scope

Integration concept only. Supported operations and event delivery require the supplied specification.

INTERCONNECTION

Bring your network.
Define the connection.

INTERCONNECT / CALL ARCHITECTUREILLUSTRATIVE · NOT LIVE

01
CUSTOMER SBCYour voice environment
02
VIRPHONE EDGESIP interconnection
03
CARRIER NETWORKPSTN connectivity

Conceptual signaling and media paths · production transport is service-specific.

Plan E.164 formatting, media, caller identity and capacity together. Engineering will confirm supported authentication and transport options for your service.

View interconnect planning

SECURITY