Communications Solution for Municipalities and Government Departments

Ensure effective communications, uninterrupted service, and cost savings

Government offices that trust VirPhone powered by Yeastar

Upgrading to VoIP while preserving existing investments

A significant reduction in operational costs

Productivity boost for staff working anywhere

Consistent communications across multiple sites

Higher level of citizen service and enhanced experience

Enterprise-grade stability, security, and compliance

Enhance the Efficiency of Public Service and Citizen Experience

Call Center

Enhance citizens’ access to public services and provide timely assistance with in-built call center capabilities, including advanced call routing, IVR, queue callback, queue panel, wallboard, recording, reports, and more. Create a more effective and streamlined workflow by integrating VirPhone and Yeastar with CRM and helpdesk systems. Learn more

Linkus UC Clients allow government employees in the office, in the field, and on the go to make and receive secure business calls through web browsers, mobile phones, and desktops. Stay in the know whether a colleague is available. Switch devices mid-call seamlessly without interrupting the conversation. Learn More

Combine telephony, meetings, messaging, contacts, and more into one unified interface, enabling seamless communication and real-time collaboration among different departments. Streamline the process of resolving requests and public issues with a more consolidated workflow.

Ensure Service Uptime, Security, and Compliance

Disaster Recovery

VirphoneP-Series Software Edition can be deployed on standard server hardware and supports a standby replica in a remote location for seamless failover.

Hot Standby

Virphone P-Series Software and Appliance Edition allows for a mirroring server pair. When the primary server fails, the secondary server will automatically take over.

Security and Data Encryption

Your communications are protected by multiple layers of security measures from firewalls and network defense to 2FA and role-based access control.

Secure Remote Access

Remote communications are guarded by private and secure tunnels and permission-based remote access control. No risky and complex port forwarding is required.

Digital Transformation

Addressing Requirements from the Public Sector

The government and public sector have different communications demands in their daily operations, including citizen service hotlines, emergency calls, tax and financial consultations, health services, etc. VirPhone powered by Yeastar offers specialized features designed to cater to these diverse scenarios, ensuring seamless communication and enhancing service efficiency.

Citizen Services

Public Administration Offices

Emergency Response

Solution Architecture Overview

Contact us today to get more information