Complete Features | Reliable | Easy to Manage
Virphone’s outbound call center improves outreach with advanced dialing automation and campaign management. It offers tools for data-driven strategies, boosting revenue, managing campaigns efficiently, and aiding sales teams in lead conversion. The platform enhances workflow, customer engagement, and satisfaction.
Dials a call based on the agent's availability, ensuring a 1:1 agent-to-call ratio.
Dials multiple contacts per available agent based on the Dial Rate, eliminating the manual effort and improving outreach.
Transfers connected contacts to the pre-configured destination such as IVR or voicemail for maximized efficiency.
Equip your outbound queue agents with a centralized, intuitive interface that simplifies workflows. The Call Inbox offers a dedicated workspace where agents can manage all their outbound calls, switch agent status, and perform call operations like answering, hanging up, and more — with just a few clicks.
The Campaign Wallboard offers real-time insights to optimize outbound operations, providing live performance metrics and dialing logs for better decision-making and campaign success. It helps managers quickly assess strategy effectiveness, identify trends, and make adjustments to improve outcomes. By tracking agent status, it ensures quick responses and seamless issue resolution.
Provide customers more ways to get in touch with Whatsapp and SMS integration. Access and repond to messages from multiple channels in one place.
Rich ready-made CRM/helpdesk integrations to automate repetitive tasks, keep a central record of customer interactions, and elevate agent productivity.
Packed with queue panel, wallboard, call center reports, and more, making it simple for your agents and supervisors to deliver greater customer experience.
Access all the features in no time with 30-day free trial of Virphone P-Series Phone System.
