Remote Management

Provision, manage, monitor, and support VirPhone powered by Yeastar software and hardware products effortlessly

Easy, Instant and Secure Remote Management

Get the tools to remotely manage your fleet of VirPhone powered by Yeastar software PBX, hardware PBX, and FXS gateway.

Task Management

Provision, upgrade, backup, and restore PBX individually or in batches with scheduled tasks.

Remote Access

Reach and control remote VirPhone powered by Yeastar devices without the need of a public IP or additional VPN services.

Central Monitor

Spot the issue before your customers do. Monitor devices’ status in one place and get instant alerts when issues occur.

Security at Top

Rigorous security mechanism implemented at every level, from two-way authentication to encrypted connections.

Speed Up the Deployment for Customers

Utilize customizable PBX provisioning templates to automate the process of setting up and configuring Virphone and Yeastar P-Series PBXs for your customers. You can create and manage provisioning tasks, schedule them as needed, and perform bulk PBX provisioning to save valueable time on repeated workloads while standardizing the provisioning process.

Remote Tech Services Made Simple.

Leveraging single-click remote access, you get to configure the customer’s devices regardless of your location while your customers get Level 2 technical support. All remote connections are HTTPS secured. Moreover, every command is double checked by device connection authentication and account-based access control. You can review comprehensive logs and have total traceability.

Effortless Device Task Management

With just a few clicks, you can schedule tasks to automatically provision, upgrade, back up, and restore the P-Series Phone System. By automating these tasks, you ensure your PBX systems are always up-to-date and securely backed up, reducing manual workload and minimizing downtime.

Note: This feature is currently in beta and available for free testing for all RM users.

Real-time Monitoring & Actionable Alarms

An graphical dashboard presents you a real-time overview of all your customer-premises devices from a central point. By automatically monitoring the status of the device, Remote Management takes the great burden off your shoulder. You can also get immediate alerts on critical system issues before your customers do, and react to them right away.

Advanced PBX Resource Monitoring

Keep track of your P-Series PBX’s resource usage trends with intuitive graphs. Use the insights to proactively identify issues, make strategic PBX capacity planning, and spot opportunies for upselling.

Note: This feature is currently in beta and available for free testing for all RM users.

Proficiency and Efficiency for Your Recurring Revenue

Central device remote management not only brings efficiency, but also enables you to create a recurring revenue stream by monetizing support services. Excellent technical support always bears great significance in continued revenue. The ability to proactive monitoring, instant reaction, and efficent management only contributes to a more successful and profitable solution.

Rescue

React and resolve urgent issues instantly & securely online. Set customers free from whatever the hassles while saving the travel.

Preact

Enable proactive errorr detection with over 30 types alerts to notify on SIP Trunk registration failure, system overload, network attack, and more.

Maintain

Perform device settings, software updates, routine system backup, and maintenance alike for customers as if you are in front of the devices.

Collaborate

Bring your technicans together with granular colleage accounts, crystalized device groups, device-based alerts and more.

The Security Matters

Free you and your customers from opening a port on the PBX firewall for system remote access and avoid the potential risks of PBX network penetration and subsequent issues of toll fraud, data breaches, and cyber-attacks alike.

The Remote Management’s inbuilt multi-layers of defense and VirPhone powered by Yeastar PBX’s solid security mechanism are in place to ensure you a best peace of mind.

What People Are Saying

We love the remote management. It helps us remotely monitor and manage phone systems and address potential issues and firmware upgrades proactively with our clients. We can also sell management service contracts that are more profitable as we do not need to dispatch out to perform routine maintenance. It's a difference maker for us.

YK Communications has been using the remote management utility since it has become available. Using this to administer S-series PBX systems has made support, administration and troubleshooting much simpler, especially on systems that are deployed on networks where the WAN IP address is dynamic.

I like it! Remote Management has come in handy several times when customers want changes to their systems. Changes are usually minor so it saves me time and the customers get what they need without the expense of a tech visit. The main feature that I like is that we don't need to open a port on the router to have remote access. Securer than ever for customers.

I really love the remote management solution. It was one of the main reasons we decided to go with Yeastar. Getting the alert message when a system or SIP trunk goes out of service allows us to be proactive and we usually fix the issue before the customer calls with an issue.

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